You’ve started considering plantation shutters to enhance your space.
Perhaps you initially focused on just a few windows, like those in the living room or bedroom.
After meeting with our surveyor, reviewing the quote, and exploring the quality of our samples, you might start thinking: what about the other windows?
Or that patio door?
If you decide to expand your project and request a follow-up visit, will there be any charges for the second visit after the free first one?
Let’s clear that up for you.
What’s included in the initial quote?
Transparency is the cornerstone of our service.
When you book a free survey with Shutters Factory, our expert surveyor measures and consults on the specific windows or doors you’ve indicated interest in.
These measurements, combined with your preferences for style, material, and colour, form the basis of your initial quote.
Here’s the best part: this first visit is completely free of charge.
From measuring to offering expert advice and showing you a full sample pack of our shutters, you’re never hit with hidden costs or unexpected fees.
What happens if you change your mind and add more windows?
It’s not uncommon to start with a single room and then expand your plans.
A client of ours once began with just their kitchen shutters.
After the surveyor’s visit and seeing the product samples, they quickly decided to add the bedroom and bathroom to the mix. “I wasn’t sure about shutters in my home until I saw them up close” they shared later.
If you decide to include more windows, patio openings, or even tracked shutters for room dividers after the first meeting with our staff, we’re happy to arrange a second visit — for free.
Yes, you read that right.
Whether it’s a follow-up consultation for additional measurements, there’s no charge.
Can all your windows be measured at the first visit?
Even if you’re starting small, our surveyors can measure all the windows in your home during the first visit.
You can request a quote for every window or door you might want shutters for, even if you’re only planning to place an initial order for some of them.
This approach gives you flexibility — whether you decide to add more shutters later or even complete the rest of your home in stages.
Once we’ve taken the measurements, they’re securely stored, meaning there’s no need for a second visit when you decide to move forward with additional shutters.
The only thing we’ll need to check is if your initial quote is still valid at the time you decide to proceed.
If it needs updating, we’ll handle that quickly and transparently.
By measuring everything upfront, we make it easier for you to plan your shutters project at your own pace — no extra hassle, no extra fees.
Here’s a question for you: do you prefer to start small or plan big from the outset?
While it’s entirely up to you, our surveyors are here to support your vision, no matter how it evolves.
Why Shutters Factory stands out
Our approach is simple: no hidden costs, no unnecessary fees, just exceptional service.
During your free survey, the surveyor doesn’t just take measurements.
They come equipped with a full sample pack, so you can feel the quality of our shutters, compare materials like MDF, composite, wood, or aluminium, and confidently decide what works best for your space.
Have you ever experienced service that left you wondering what the “fine print” really said?
That’s not how we do things.
Our commitment to clarity and fairness ensures you always know exactly what you’re getting—and for how much.
At Shutters Factory, we don’t believe in surprises when it comes to fees.
Whether you’re planning shutters for one window or your entire home, our measuring and consultation service is always free of charge — even if you decide to expand your project later.
Book your free survey today to see why so many UK homeowners trust us to bring their vision to life.
Tags: free survey, shutter measurements, second visit, measuring windows, shutter consultation, additional windows shutters, faq shutters, an082