As you narrow down your choices for choosing plantation shutters for your home, one of the first concerns homeowners might have is, “What happens if something goes wrong after the installation?”
Often, people worry about whether their area will be covered for repairs, replacements, or adjustments.
In some industries, such as home appliances, the product is supplied by one company, and the service is provided by another.
This leads to a fragmented experience, where service quality can vary, and coverage may not always be guaranteed.
At Shutters Factory, we take a different approach.
From the moment you decide to install shutters to long after they’ve been fitted in your home, we manage every single step.
Whether you’re concerned about quality control, delivery, installation, or post-sale service, rest assured that if you’re in our service area, we’ve got you covered for everything.
And if your shutters need attention, you’ll always be dealing with the same team that knows your product and cares about your home.
A fully controlled process from start to finish
What sets Shutters Factory apart from other providers is our complete control over the production process, let’s take for example the Mimeo composite shutters that we manufacture in our own factory in Romania.
This means we can keep a close eye on the quality of every shutter we produce.
Each product undergoes strict quality checks, ensuring that the plantation shutters you receive are of the highest standard.
Because we control the production from the factory floor to your front door, we can offer a 10-year warranty on our shutters.
Defects are rare due to the precision and care we take during manufacturing.
But in the unlikely event that an issue does arise, our service team is ready to assist.
Having our own factory also means we manage the logistics directly, so there are no third-party complications during the delivery process.
From the factory to our warehouse to your home, we ensure a smooth journey for your shutters.
And if you ever need service or support, you’ll be dealing with the same team that handled your order from the start.
Expert installation by our trained fitters
Installation is a critical part of ensuring that your shutters not only look great but function perfectly.
We don’t outsource this essential step to contractors; we have our own trained fitters who know the products inside out.
This allows us to control the quality of the installation process just as closely as we control the quality of the shutters themselves.
By keeping this all in-house, we remove the guesswork.
Customers can trust that the installation will be done right the first time, by professionals who are fully familiar with the shutters they’re fitting.
No middlemen, no uncertainty — just a seamless experience from start to finish.
Service and repairs? We’ve got it all covered
Sometimes things don’t go as planned, and even the highest quality products can develop issues.
But what happens if your shutters need servicing after installation?
With Shutters Factory, there’s no need to worry.
Our service coverage is as extensive as our installation coverage.
If we were able to install shutters in your home, rest assured that we can also provide the service and repairs if anything goes wrong.
While many businesses rely on third-party service networks, we handle everything internally.
If your shutters need a repair, we don’t send an unfamiliar technician or ask you to deal with an outside company.
Our own team will assess and address any issue, ensuring that the same high standards of quality control are maintained throughout the process.
Is your area covered? Yes, if we installed your shutters, we cover your service needs
At Shutters Factory, we believe that taking full responsibility for everything we offer — from manufacturing to installation to service — is the best way to ensure our customers have a seamless, worry-free experience.
If your shutters need attention, there’s no question of whether we can help.
The same team that installed them will be there to maintain them, too.
In summary, Shutters Factory’s service network extends as far as our installation footprint across the UK.
We control every part of the process, and our commitment to quality doesn’t end once your shutters are fitted.
So, if you’re considering plantation shutters for your home, you can feel confident in knowing that Shutters Factory will be with you every step of the way, long after installation.