Maintaining your window shutters might seem straightforward at first, but small uncertainties about cleaning methods or care tips can quickly turn into bigger concerns.

You’ve invested in beautiful shutters for your home, and naturally, you want them to last for years to come.

But are you sure you’re taking care of them the right way?

This is where customer support can make all the difference, offering expert guidance when it comes to looking after your shutters.

How customer support helps you maintain your shutters

At Shutters Factory, our customer support team is more than just a contact point.

We’re here to ensure that your shutters remain in top condition for as long as possible.

Whether you have questions about routine cleaning or are unsure how to handle a specific issue, our team is ready to provide the answers.

Let’s break it down:

We assist with everything from the simplest concerns — like what cleaning products are safe for your shutter material — to more complex advice, such as addressing wear and tear or minor repairs.

Whatever your question, our support team can give you personalized advice based on the type of shutters you have, their materials, and their unique needs.

Common concerns about shutter maintenance

You might be wondering, “Am I cleaning my shutters correctly? Should I be doing more to prevent long-term damage?”

These are common questions we hear from homeowners.

While plantation shutters are generally low maintenance, ensuring they’re cleaned and maintained properly can make a significant difference in their longevity and appearance.

Here are some frequent issues that our customers ask about:

  • Cleaning methods: Each shutter material has its own cleaning requirements. Using a harsh chemical cleaner on wood shutters, for example, can cause discoloration or warping over time.
  • Seasonal adjustments: Wood shutters, in particular, may expand or contract with changes in humidity. Knowing how to handle these shifts is key to keeping them looking and working perfectly.
  • Handling wear and tear: Over time, shutters may develop small signs of use. When do you take matters into your own hands, and when is it time to reach out for help?

When should you reach out to our customer support?

The simple answer is: whenever you’re unsure!

While some basic cleaning and upkeep can be done on your own, there are times when it’s best to get professional advice.

For example, if you notice that your shutters aren’t closing as smoothly as they used to, or you see small signs of damage, it’s wise to contact customer support.

It’s better to resolve minor issues before they become bigger problems.

Are you sure you’re doing enough to keep your shutters looking their best?

If there’s any doubt, our support team is just a phone call or email away:

Expert tips to consider

Here are a few tips straight from our support team that can help you keep your shutters in prime condition:

  • Use a soft, damp cloth for regular dusting. This works well for all shutter materials, from Mimeo Composite to wood.
  • Avoid abrasive cleaners on wood shutters, especially on delicate finishes like Douglas Fir or Ash. They can scratch or dull the surface.
  • Lubricate hinges lightly once a year if you notice any stiffness when opening or closing your shutters.

These small steps go a long way in maintaining the beauty and functionality of your shutters. If you need more specific advice, our customer support staff can provide detailed recommendations based on your exact shutter style and material.

Caring for your plantation shutters doesn’t have to be a guessing game.

We are here to answer any questions you have, whether it’s about daily maintenance, fixing minor issues, or extending the life of your shutters.

By reaching out, you’re not only ensuring your shutters look their best, but you’re also getting peace of mind that you’re doing everything right.

If you’re facing any challenges with your shutters or just want to make sure you’re on the right track, don’t hesitate — contact us today.

We’re here to help you every step of the way.